TRANSLATION - FOR REFERENCE ONLY -
Tokyo, May 25, 2020－KOKUSAI ELECTRIC CORPORATION (President and Chief Executive Officer: Fumiyuki Kanai) has been awarded prizes in four categories: The "10 BEST Large Suppliers of Chip Making Equipment” #1 , "THE BEST Suppliers of Fab Equipment , “THE BEST Suppliers of Fab Equipment to Foundation Chip Makers" # 2 , and “RANKED 1st in Deposition Equipment” # 3 in the annual customer satisfaction survey on semiconductor manufacturing systems conducted by VLSIresearch # 4 ,a market research company based in California, USA.
This is KOKUSAI ELECTRIC's 23rd consecutive year winning the “10 BEST”. Customers attribute this result to KOKUSAI ELECTRIC by highly evaluating the support after sales, uptime of its equipment, and product performance.
This survey of customer satisfaction consists of 14 categories based on the 3 key factors which are "Supplier Performance", "Customer Service", and "Product Performance". The survey was translated into 5 languages and sent to users of semiconductor equipment worldwide by VLSIresearch.
To achieve even better customer satisfaction, we will continue to further improve product performance, qualities of our equipment, and enhance customer services. By constantly creating higher goals to challenge, we will strive to become a corporation which provides optimal solutions to our customers.
- #1
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The 10 BEST awards recognize each chip making equipment supplier as a whole, regardless of product type. The 10 BEST has 2 categories, Large and Focused, based on a 3 year average of total revenues for all its market segments.
- #2
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THE BEST awards recognize more detailed markets, such as Fab, Test, Assembly Equipment, WFE to Foundation Chip Makers, WFE to Specialty Chip Makers, Assembly Subsystems, Test Subsystems, and WFE Subsystems.
- #3
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RANKED 1st awards place special distinction on suppliers that achieve the highest rating from customers in any survey category. Kokusai Electric’s award was earned in Deposition Equipment.
- #4
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VLSIresearch’s unique combination of deep semiconductor industry contacts, data analytics, with databases and information libraries that reach back seven decades, combined with its locations in the world's technology hot-spots, make it perfectly suited for the development of the world's most distinguished semiconductor market research. VLSI's information is selectively crafted by the world's most renown semiconductor manufacturing market research analysts who have over a century of combined experience. VLSIresearch's contributions are industry recognized by being the only market research firm to have received SEMI's Sales and Marketing Excellence Awards. Founded in 1976, VLSIresearch is the leading technology research and advisory company focused on semiconductor market research.
